2-11
They speak as if every word has a full stop after it.
I’m sure this could work with things like someone complaining about paper bags… right? errrrrrmmmmmmm something feels off
↓ Transcript
Ash is sat at the computer with his notepad, absorbing the training materials.
"When dealing with a customer enquiry that leads to a product being unavailable or where the customer cannot be helped immediately, it is best to approach the customer with a: Good News, Bad News, Goor News approach."
The grainy website video plays, where another permed woman talks to the previous training video host. both in power suits and absolutely not in modern attire. The approaching woman badly acts to the camera, clearly and slowly explaining "Excuse me you are out of stock of this specific product."
The hostess clearly reads a script back to her. "Good news: We do have a lovely range of PRODUCTS. BAd news: unfortunately we are out of stock of THAT PRODUCT. Good news: I can recommend a substitute for you of this OTHER PRODUCT."
The fake customer looks directly into the customer with a forced, acted smile. "Oh that is really helpful wow thank you."
Ash rest his chin on his hand and taps his pen on his lips in thought. A puzzled "er... sure" rattles in his mind.
"When dealing with a customer enquiry that leads to a product being unavailable or where the customer cannot be helped immediately, it is best to approach the customer with a: Good News, Bad News, Goor News approach."
The grainy website video plays, where another permed woman talks to the previous training video host. both in power suits and absolutely not in modern attire. The approaching woman badly acts to the camera, clearly and slowly explaining "Excuse me you are out of stock of this specific product."
The hostess clearly reads a script back to her. "Good news: We do have a lovely range of PRODUCTS. BAd news: unfortunately we are out of stock of THAT PRODUCT. Good news: I can recommend a substitute for you of this OTHER PRODUCT."
The fake customer looks directly into the customer with a forced, acted smile. "Oh that is really helpful wow thank you."
Ash rest his chin on his hand and taps his pen on his lips in thought. A puzzled "er... sure" rattles in his mind.